Terms & Conditions
Last updated 21 October 2026
These terms apply to every booking made with Holiday Lane through https://www.holidaylane.in, WhatsApp, phone or email. By booking, you agree to them on behalf of everyone travelling with you.
01Your booking
A booking is confirmed once we receive at least 10% of the package cost and send you a booking ID. Trips starting within 30 days must be paid in full at booking.
The lead traveller must be 18 or older and is responsible for sharing all updates with the group.
02Prices and payment
Package prices are per adult in Indian Rupees, based on two adults sharing a room unless stated. Prices exclude GST and Tax Collected at Source (TCS) on overseas tour packages, which are charged as required by law. The exact tax amount is shown as a separate line before you pay. TCS is credited against the payer's PAN.
The balance is due 30 days before the start date. Prices can change until your booking is confirmed. After confirmation, we only pass on changes caused by government taxes or currency rules, and we will tell you first.
03Passports, visas and health
You need a passport valid for at least six months after your return date, with at least two blank pages. We help with visa documents, but the visa decision rests with the embassy. If a visa is refused, our Cancellation & Refund Policy applies, including the cap on charges before your balance due date.
Please check vaccination and health requirements for your destination. Travel insurance is required for Schengen visas, and we strongly recommend it for every other trip.
04Changes to your trip
Hotels marked 'or similar' may be replaced with a hotel of the same category. Sightseeing order may change because of weather or local conditions, while keeping the same inclusions wherever possible.
Cancellations and changes by you are covered by our Cancellation & Refund Policy, including the cap on charges before your balance due date.
05Our responsibility
We choose suppliers carefully, but hotels, airlines and tour operators are independent businesses. Our liability is limited to the amount you paid us for the affected service, except where the law does not allow such a limit.
We are not responsible for delays or changes caused by events outside our control, such as weather, strikes, natural disasters or government action.
06Governing law
These terms are governed by the laws of India. Any dispute is subject to the courts of [city to be confirmed].
Contact: hello@holidaylane.in, +91 00000 00000.
Questions about this policy? Your trip planner will explain anything that is unclear before you book.
Contact us