Privacy Policy

01What we collect

Contact details (name, email, mobile), traveller names and dates of birth, passport details when needed for bookings or visas, travel preferences and special requests, and payment confirmation details.

We do not store your card or bank details. Payments are processed by our payment partner, Razorpay.

02How we use it

To create and manage your booking, send confirmations, reminders and vouchers, help with visas, and support you during your trip.

With your consent, we may send offers by email or WhatsApp. You can opt out at any time.

03Who we share it with

Only with the suppliers needed to deliver your trip (hotels, transport and tour operators, airlines, visa service providers), our payment partner, and authorities when the law requires it.

04Cookies

We use essential cookies to make the site work and basic analytics to understand which pages are useful. No advertising trackers are used without your consent.

05Keeping data safe

Data is stored with reputable cloud providers using encryption and access controls. We keep booking records for as long as tax and legal rules require, and delete or anonymise other data when no longer needed.

06Your rights

You can ask to see, correct or delete your personal data, or withdraw consent, by writing to hello@holidaylane.in. We respond within 30 days.

Grievance officer: [name to be confirmed], Holiday Lane, Office address coming soon.